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Alaska · October 2026

Alaska medical practices: what missed calls and empty slots cost

We analyzed 6 medical practices in Alaska. A typical one is losing an estimated $113,400 to $189,600 a year. Alaska ranks 2 of 51 states (1 = highest loss).

$9,450–$15,800estimated lost each month by a typical practice
67%of practice websites don’t offer real online booking
100%of practice websites don’t show a way to reach the office after hours

What patients can do on Alaska practice websites

Online booking
33%
A way to reach the office after hours
0%
Texting the office
0%
A chat or message box
33%
Office hours a patient can find
100%
New-patient forms online
67%
Tap-to-call on a phone
100%

Online booking in Alaska: 33%, 6% fewer than the national 40%. Front-desk time valued at $22.50 an hour, the Alaska average.

Smaller towns and rural Alaska

Towns where we analyzed fewer than 10 practices are counted in the Alaska figures above.

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Questions

How much do medical practices in Alaska lose to missed calls and no-shows?

A typical medical practice in Alaska loses an estimated $9,450 to $15,800 a month, based on 6 practices we analyzed. Front-desk time is valued at $22.50 an hour, the average for medical front-desk staff in Alaska.

Do medical practices in Alaska offer online booking?

33% do, 6% fewer than the national figure of 40%. The option most often missing is a way to reach the office after hours (100% of websites lack it).

How does Alaska rank?

Alaska ranks 2 of 51 for estimated monthly loss per typical medical practice (1 = highest loss).

How these figures were built. From the public websites of 6 medical practices in Alaska that we could read clearly. Each site was checked for seven things that decide whether a patient who can’t get through by phone still reaches the schedule. Dollar figures are estimates for a typical independent practice: our working figures for missed calls, no-shows, cancellations and overdue patients, adjusted for what each site offers and valued at the local front-desk wage (U.S. Bureau of Labor Statistics, May 2025). They are estimates, not measurements of any one practice. No practice is named on this page.

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Missed-Patient Report · updated October 2026