Patient Revenue Engine for Healthcare

Find what's broken.
Fix it automatically.

Most healthcare systems show you reports.
DocsMD™ actually fixes what those reports reveal.

DocsMD™ sits on top of your existing EHR — continuously detecting lost revenue, workflow gaps, and idle patients — then takes action automatically. No new staff. No system changes. Just results.

No additional staff Works with your EHR BAA with every practice Live in days, not months Patent-pending technology
Engine running · 24/7
Example practice view
DocsMD™ Recovery Engine
Live
$84K
Recovered
247
Auto-actions
+18
Booked
42 missed calls · auto-texted
+18 appointments recovered → $6,400
✓ Fixed
1,200 inactive patients
Re-engagement campaign running…
● Acting
Same-day cancellation · 2:00 PM
Offering the slot to the waitlist…
⚠ New
The only question that matters

"Tell me what's broken in my operation —
and fix it automatically
without adding staff."

That's it. Not AI. Not dashboards. Not reports.
Clarity — and automatic action.

Watch · 40 seconds

See DocsMD™ find it, fix it, prove it.

Dollar figures shown are illustrative. Request a live demo →

How the engine works

Four gears.
Running 24 hours a day.

01
DETECT

Finds the problem before you do

DocsMD™ continuously monitors missed calls, empty schedule slots, idle patients, cancellations, and coverage gaps — straight from your schedule data. It never takes a day off.

Example detection

Yesterday: 42 missed incoming calls. Each represents a patient who wanted to book. None were followed up. This is happening right now in most practices.

⚠ 42 missed calls detected · $0 recovered so far
02
DECIDE

Calculates the dollar value of every gap

Not a report. Not an alert. A decision — with dollar impact attached. The engine determines the highest-value corrective action and prioritizes accordingly. Your staff doesn't have to think about it.

Decision made

42 missed calls × average booking rate × average visit value = $7,400 in recoverable revenue. Optimal action: automated SMS with direct booking link within 15 minutes.

→ $7,400 recoverable · texting all 42 now
03
ACT

Executes without being asked

Sends the text. Books the slot. Flags the coverage gap. Triggers the follow-up. Everything happens automatically — the moment it's needed. No approvals. No manual steps. No staff involved.

Actions taken automatically

42 personalized texts sent. Direct booking links included. Responses monitored. Confirmations logged. Schedule updated in real time. All of this while your staff was seeing patients.

✓ +18 appointments booked · $6,400 recovered
04
PROVE

Logs every dollar it recovers

Every action DocsMD™ takes is logged — the patient, the date, the action, the amount. Every Monday it lands in your inbox, itemized. You never have to take our word for it.

Monday Recovery Report

Every recovered appointment listed line by line — who, when, which action booked it, and what it was worth. Totaled against your fee.

✓ Measured against your log — not our estimates
Real scenarios · Example numbers

Five things happening in your practice right now.

And what DocsMD™ does about each one — automatically, without you asking.

01
Missed Revenue

42 missed calls yesterday. Nobody followed up.

DocsMD™ Detects

42 missed incoming calls. Each one a patient who tried to reach you. Without follow-up, the majority won't call back — they'll book with your competitor down the street.

DocsMD™ Does — Automatically

Auto-texts every caller within 15 minutes. Includes a direct booking link. Monitors responses. Fills open slots in real time. Your staff learns about it after the fact — on the dashboard.

You See
+18
appointments recovered automatically
$6,400 in revenue — from calls that were already lost
02
Idle Patients

1,200 patients haven't been seen in over a year.

DocsMD™ Detects

1,200 patients in your system who haven't had an appointment in 12+ months. No outreach has been sent. This is a dormant revenue base sitting completely untouched — and it's already yours.

DocsMD™ Does — Automatically

Launches a personalized re-engagement campaign. Segments patients by care type, last visit reason, and insurance. Triggers scheduling automation. Runs 24/7 until the list is worked.

You See
+$84K
projected revenue recovery (modeled example)
From patients already in your system — zero acquisition cost
03
Empty Chairs

A cancellation just opened a premium slot.

DocsMD™ Detects

A same-day cancellation leaves a high-value slot empty. Left alone, that chair sits unfilled all day — capacity you already paid for and can't get back.

DocsMD™ Does — Automatically

Instantly offers the open slot to your best waitlist matches at once — first yes wins. Books the confirmation, releases the rest. The chair is filled before it costs you a thing.

You See
3 of 3
open slots refilled same-day
$960 recovered — from time that would have gone empty
04
Prevented Loss

Coverage gaps caught the day of the visit. Too late.

DocsMD™ Detects

Re-verifying appointments 48 hours out surfaces coverage lapses and missing prior-auths — the kind that quietly become denied claims and surprise bills after the visit.

DocsMD™ Does — Automatically

Texts affected patients to update coverage and flags prior-auths to your staff before the visit — so the claim goes out clean instead of bouncing back weeks later.

You See
13
gaps resolved pre-visit
$3,640 in denials prevented — before they ever happened
05
Lost After Hours

It's 9 PM. A patient texts to book. Your office is dark.

DocsMD™ Detects

After-hours booking requests hit a voicemail nobody checks until morning — and by then most patients have already booked with whoever answered first.

DocsMD™ Does — Automatically

Reads the message, checks live availability, and has a real conversation — booking the appointment straight into your schedule. No staff touched it. The patient never waited.

You See
9:16 PM
booked while you were closed
$320 captured — from a patient you'd have lost by morning
New · Patient Lobby™

The patient who came, waited, and left.

They arrived on time and checked in. Forty minutes later they walked out, and nothing in your system recorded it. It isn’t a no-show and it isn’t a cancellation, so nobody follows up. Patient Lobby™ catches it.

1 · One text at visit time

Here, seen, or missed it?

Patients check in at your desk or kiosk as usual. Just after their visit time, DocsMD asks one question. Most visits never get another text.

Here for your 10:30am visit? Reply 1 if you’re waiting, 2 if you’ve been seen, 3 if you missed it.
2 · Speaks up before they walk

Still waiting? Your desk knows

Only patients still waiting 30 minutes past their visit time get one more text, and your front desk is alerted while there’s still time to fix it.

Still waiting to be called back? Reply 1 yes, 2 if you’ve been seen, 3 if you had to leave.
3 · Wins them back

Left or missed: rebooked in one tap

“Had to leave” or “missed it” gets your next open times in the same reply. Every visit won back is itemized and counts toward your Recovery Guarantee.

Sorry for the wait. Reply 1 Thu 10/8 9:30am, 2 Thu 10/8 2:00pm, or 0 for a call.

Runs alongside your EHR, using the schedule you already send us. A walkout is never counted as a no-show.

New · Growth Engine™

Recovered patients fill the gaps. New patients fill the rest.

An open slot is revenue that never shows up. Recovery brings back the patients you already have. The Growth Engine brings in the ones you don’t have yet.

More

New patients on your schedule

Fuller days, without adding staff or buying ads.

Yours

Your brand, your call

Everything goes out under your practice name, and only when you say so.

Proven

Counted like every dollar we recover

New patients show up on your dashboard next to your recovered revenue.

Built into your DocsMD™ dashboard. Nothing that puts your patients’ privacy at risk.

Free Revenue Leak Audit

Want your number?

Those five leaks are running in your practice right now. Sign our HIPAA Business Associate Agreement (two minutes, online), send us one schedule export — no system access — and you'll see your estimated monthly leak instantly, line by line, in dollars.

Free. No commitment. If the number doesn't get your attention, delete the report.

Get My Free Audit Your report instantly · no system access needed
See it working

One patient. Fourteen seconds.

A missed call at 4:12pm. No staff involved. This is the entire interaction — and what you see on your end.

D
DocsMD™
(888) 368-7206
4:27 PM
Hi Maria — this is Sunset Family Practice. We missed your call at 4:12pm and wanted to make sure you got taken care of.

Reply 1 — Thu, 9:30 AM
Reply 2 — Fri, 2:00 PM

Reply STOP to opt out.
1
You're all set, Maria — Thursday 9:30 AM with Dr. Reyes. We'll text you a reminder the day before.
Booked automatically · no staff involved
Command Center — Sunset Family Practice LIVE
$6,400
recovered today
+18
appointments booked
42
calls followed up
Engine activity
Appointment booked — M. Reyes, Thu 9:30 AM4:27p
Slot offer sent — 2 openings presented4:27p
Availability checked — Thu / Fri open4:27p
Missed call detected — inbound, unanswered4:12p

Your staff finds out on the dashboard — after it's already handled.

What changes

You shouldn't have to go looking for lost revenue.

It should find you. DocsMD™ watches your practice around the clock, prices exactly what each gap is costing you, and closes it — before it ever becomes a line on a report you read a month too late.

✗

"Where did this month's revenue actually go?"

✗

"Why are there open slots when we're booked to capacity?"

✗

"What did last week's missed calls cost us?"

✗

"What's breaking right now that we won't catch until next quarter?"

✓

"It found the money — and nobody had to go looking."

✓

"The schedule filled itself. Nobody stayed late."

2×

Your fee back in recovered revenue
every month — or your next month is free

Every missed call followed up
Texted within 15 minutes with open times — automatically
Coverage verified pre-visit
Insurance gaps caught before the patient arrives — automatically
Runs 24/7, unattended
The engine never sleeps. Your staff does.
Live in days, not months
Starts with a simple schedule export. No installation. No system changes.
The gap nobody else fills

Every system does one thing.
DocsMD™ does all four.

Your EHR stores data. Your reports show data. Your staff executes tasks. But nobody has ever connected those three into a system that detects, decides, acts, and proves it — automatically.

Others

Shows Data

Reports and dashboards tell you what happened. They don't tell you what to do — and they certainly won't do it for you at 2am on a Tuesday.

Others

Stores Data

Your EHR is powerful. But it's a database, not an operations engine. It doesn't watch for problems or act on its own to fix them.

Others

Executes Tasks

Your staff executes — but only tasks they know about, only during business hours, only when workload allows. Gaps still fall through.

Only DocsMD™

Detect → Decide → Act → Prove.
The first system that finds operational problems in your practice and fixes them automatically. Every hour. Every day. Without being asked.

The platform

Six systems.
One recovery engine.

Every capability works together — so your practice runs itself and your team focuses on patients, not problems.

Operations Monitor
Continuously scans your EHR data, call logs, schedules, and workflows for anomalies, gaps, and revenue leakage — in real time, 24/7.
Decision Engine
The engine calculates the value of each problem and determines the optimal corrective action — with dollar impact attached to every decision it makes.
Automatic Execution
Sends messages, books appointments, routes tasks, and triggers follow-ups automatically. No approvals needed. No staff involvement required.
Communication Engine
Personalized SMS and email outreach by patient, care type, and urgency — sent at the right time to drive bookings and action.
Impact Dashboard
See exactly what the engine found, what it did, and what it recovered — in real dollars, appointments booked, and operational metrics.
Schedule Data Connector
Starts with the schedule export your EHR already produces. No integration project. No system access. No replacement, no disruption.

Works with the EHR you already have.

DocsMD™ works alongside it. If your EHR can export a schedule report, DocsMD™ works with it. No rip-and-replace. No new logins for your staff.

Epic Systems
Cerner / Oracle Health
Athenahealth
eClinicalWorks
Allscripts
NextGen Healthcare
Meditech
DrChrono
Greenway Health
Epic Systems
Cerner / Oracle Health
Athenahealth
eClinicalWorks
Allscripts
NextGen Healthcare
Meditech
DrChrono
Greenway Health
Practice Fusion
Modernizing Medicine
Kareo
AdvancedMD
CureMD
WebPT
ChiroTouch
SimplePractice
Practice Fusion
Modernizing Medicine
Kareo
AdvancedMD
CureMD
WebPT
ChiroTouch
SimplePractice

Don't see yours? If it exports a schedule report, it works. Talk to us →

The real cost of cheap

Every week someone pitches your practice a cheaper AI tool. Ask what cheap leaves out.

A low price usually means no Business Associate Agreement, patient data sent wherever it’s cheapest, and nobody accountable when it goes wrong. Under HIPAA, that risk doesn’t stay with the vendor. It lands on your practice.

Cheap usually means

No BAA

If a vendor touches patient data without a signed Business Associate Agreement, your practice is the one out of compliance. Practices have paid federal settlements for exactly this.

Cheap usually means

Patient data in the wrong places

Names and visit details in text messages, consumer AI apps, patient data used to train someone else’s model, support teams with full access and no audit trail.

Cheap usually means

Texts without consent controls

Under federal law, each unwanted text can carry $500 to $1,500 in damages. Multiply that by every patient on a careless tool’s list.

Seven questions to ask any vendor

Ask them of every tool that touches your patients. Here are our answers, in writing.

Ask
DocsMD™
Will you sign a BAA with our practice before you touch patient data?
Yes.Signed online before a single record moves. It’s step one of onboarding and of the free leak audit.
Does every vendor that handles our patient data sign one with you?
Yes.Our cloud, texting and AI processing all run under a signed BAA, on HIPAA-eligible services only.
Is our patients’ data used to train AI?
Never.Most replies are numbered menus that never reach a model at all.
What do your texts say to our patients?
The minimum.Your practice name, the times and numbered choices. Never the patient’s name or the reason for the visit. STOP is honored on every message.
How is our data protected?
Encrypted.256-bit encryption at rest, encrypted in transit, every practice’s data kept separate, and every action logged.
Do you have a SOC 2 report?
Not yet, and we’ll say so.Our infrastructure providers hold their own SOC 2 reports; DocsMD™ hasn’t completed its own audit. If a vendor says yes, ask to see the report and whose name is on it.
What happens to our data if we leave?
It’s yours.Returned or destroyed under the BAA. We never connect into your EHR, so it stays your system of record.

We built DocsMD™ like the truck you’d take across the desert, not the economy rental. It does cost more than the cheapest option. It also pays for itself: 2× your fee in recovered visits every month, or your next month is free.

General information, not legal advice. Our BAA · Security

2×
The Recovery Guarantee

2× your fee, every month. Or your next month is free.

Every dollar the engine recovers is logged — the patient, the date, the action, the amount — and lands in your inbox every Monday. Every month, for as long as you're with us, if those logged recoveries don't total at least two times your fee, your next month is free (up to three free months a year). Nothing to file — the credit goes on your next invoice automatically. And if your practice qualifies, your first month is free — the free leak audit is how you find out.

Measured against your itemized recovery log, not our estimates. 12-month agreement. Full terms.

Questions

Straight answers

What is DocsMD?

DocsMD is a Patient Revenue Engine for independent healthcare practices. It finds the revenue your practice loses to missed calls, cancellations, no-shows, overdue patients and insurance gaps, acts on it automatically, and logs every recovered dollar so you can see exactly what came back.

Does it replace our EHR or phone system?

No. DocsMD works alongside the systems you already use. It starts from the schedule export your practice management system already produces: no installation, no system access, nothing to replace.

Will you sign a HIPAA Business Associate Agreement?

Yes. We sign a Business Associate Agreement with your practice before any patient information moves, including for the free leak audit. Texts to patients carry the minimum: your practice name, the times and numbered choices, never the reason for the visit.

How much does it cost?

$1,149 per location per month. The first five practices in each metro area lock in the Founder Rate of $699 per location per month for as long as they stay subscribed. No per-message or per-user fees, and a 12-month initial term.

What is the Recovery Guarantee?

Every month, if the recoveries in your itemized log don’t add up to at least two times your fee, your next month is free, up to three free months a year. The credit goes on your next invoice automatically.

How long does it take to go live?

Days, not months. Setup starts with one schedule export, so there is no integration project and nothing for your team to install.

What is the free leak audit?

Send one schedule export, protected by a Business Associate Agreement, and see what your practice loses each month to missed calls, no-shows, empty slots and overdue patients, in dollars, line by line. No contract and no obligation.

The bottom line

"Most healthcare systems show you reports.
DocsMD™ actually fixes what those reports reveal."

2×
your fee back every month — or your next month is free
Instant
your free leak audit, from one data export
Days
to go live — not months
24/7
the engine never sleeps
"

We built DocsMD™ so you never have to take our word for anything. Every dollar it recovers is logged — the patient, the date, the action — and lands in your inbox every Monday. If it doesn't return at least two times its fee in any month, your next month is free, up to three free months a year. That's not a sales line; it's in the agreement.

DM
The DocsMD™ team
Peoria, AZ · Serving practices in all 48 contiguous states

HIPAA-READY · BAA WITH EVERY PRACTICE · NO INSTALLATION · PATENT PENDING · PEORIA, AZ — SERVING PRACTICES IN ALL 48 CONTIGUOUS STATES