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Arkansas · October 2026

Arkansas medical practices: what missed calls and empty slots cost

We analyzed 108 medical practices in Arkansas. A typical one is losing an estimated $109,200 to $181,200 a year. Arkansas ranks 33 of 51 states (1 = highest loss).

$9,100–$15,100estimated lost each month by a typical practice
60%of practice websites don’t offer real online booking
86%of practice websites don’t show a way to reach the office after hours

What patients can do on Arkansas practice websites

Online booking
40%
A way to reach the office after hours
14%
Texting the office
31%
A chat or message box
18%
Office hours a patient can find
69%
New-patient forms online
77%
Tap-to-call on a phone
80%

Online booking in Arkansas: 40%, about the same as the national 40%. Front-desk time valued at $19.04 an hour, the Arkansas average.

Cities in Arkansas

CityPracticesNo online bookingEst. lost / month
Little Rock1650%$8,950–$14,850

Smaller towns and rural Arkansas

Across 92 medical practices in these communities, a typical practice loses an estimated $9,150 to $15,150 a month, and 62% have no online booking. Towns where we analyzed fewer than 10 practices are counted in the Arkansas figures above.

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Questions

How much do medical practices in Arkansas lose to missed calls and no-shows?

A typical medical practice in Arkansas loses an estimated $9,100 to $15,100 a month, based on 108 practices we analyzed. Front-desk time is valued at $19.04 an hour, the average for medical front-desk staff in Arkansas.

Do medical practices in Arkansas offer online booking?

40% do, about the same as the national figure of 40%. The option most often missing is a way to reach the office after hours (86% of websites lack it).

How does Arkansas rank?

Arkansas ranks 33 of 51 for estimated monthly loss per typical medical practice (1 = highest loss).

How these figures were built. From the public websites of 108 medical practices in Arkansas that we could read clearly. Each site was checked for seven things that decide whether a patient who can’t get through by phone still reaches the schedule. Dollar figures are estimates for a typical independent practice: our working figures for missed calls, no-shows, cancellations and overdue patients, adjusted for what each site offers and valued at the local front-desk wage (U.S. Bureau of Labor Statistics, May 2025). They are estimates, not measurements of any one practice. No practice is named on this page.

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Missed-Patient Report · updated October 2026