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Colorado · October 2026

Colorado medical practices: what missed calls and empty slots cost

We analyzed 416 medical practices in Colorado. A typical one is losing an estimated $108,600 to $181,200 a year. Colorado ranks 40 of 51 states (1 = highest loss).

$9,050–$15,100estimated lost each month by a typical practice
55%of practice websites don’t offer real online booking
81%of practice websites don’t show a way to reach the office after hours

What patients can do on Colorado practice websites

Online booking
45%
A way to reach the office after hours
19%
Texting the office
25%
A chat or message box
21%
Office hours a patient can find
68%
New-patient forms online
76%
Tap-to-call on a phone
84%

Online booking in Colorado: 45%, 5% more than the national 40%. Front-desk time valued at $22.69 an hour, the Colorado average.

Cities in Colorado

CityPracticesNo online bookingEst. lost / month
Grand Junction1593%$9,750–$16,350
Boulder1867%$9,250–$15,400
Aurora2050%$9,200–$15,350
Colorado Springs3462%$9,100–$15,200
Denver3868%$9,100–$15,200
Arvada1050%$9,100–$15,200
Fort Collins1164%$9,050–$15,150
Littleton2540%$8,950–$15,000
Greenwood Village1155%$8,900–$14,850
Castle Rock1233%$8,850–$14,800
Parker1233%$8,850–$14,750
Lakewood2040%$8,850–$14,750
Englewood1650%$8,700–$14,550
Centennial2020%$8,600–$14,350

Smaller towns and rural Colorado

Across 154 medical practices in these communities, a typical practice loses an estimated $9,100 to $15,200 a month, and 59% have no online booking. Towns where we analyzed fewer than 10 practices are counted in the Colorado figures above.

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Questions

How much do medical practices in Colorado lose to missed calls and no-shows?

A typical medical practice in Colorado loses an estimated $9,050 to $15,100 a month, based on 416 practices we analyzed. Front-desk time is valued at $22.69 an hour, the average for medical front-desk staff in Colorado.

Do medical practices in Colorado offer online booking?

45% do, 5% more than the national figure of 40%. The option most often missing is a way to reach the office after hours (81% of websites lack it).

How does Colorado rank?

Colorado ranks 40 of 51 for estimated monthly loss per typical medical practice (1 = highest loss).

How these figures were built. From the public websites of 416 medical practices in Colorado that we could read clearly. Each site was checked for seven things that decide whether a patient who can’t get through by phone still reaches the schedule. Dollar figures are estimates for a typical independent practice: our working figures for missed calls, no-shows, cancellations and overdue patients, adjusted for what each site offers and valued at the local front-desk wage (U.S. Bureau of Labor Statistics, May 2025). They are estimates, not measurements of any one practice. No practice is named on this page.

DocsMD™ · DocsMD LLC · docsmd.com · (800) 299-9184
Missed-Patient Report · updated October 2026