We analyzed 31 medical practices in District of Columbia. A typical one is losing an estimated $108,600 to $180,600 a year. District of Columbia ranks 41 of 51 states (1 = highest loss).
Online booking in District of Columbia: 29%, 11% fewer than the national 40%. Front-desk time valued at $25.37 an hour, the District of Columbia average.
| City | Practices | No online booking | Est. lost / month |
|---|---|---|---|
| Washington | 31 | 71% | $9,050–$15,050 |
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See your own practice’s numbers: free leak auditA typical medical practice in District of Columbia loses an estimated $9,050 to $15,050 a month, based on 31 practices we analyzed. Front-desk time is valued at $25.37 an hour, the average for medical front-desk staff in District of Columbia.
29% do, 11% fewer than the national figure of 40%. The option most often missing is texting the office (74% of websites lack it).
District of Columbia ranks 41 of 51 for estimated monthly loss per typical medical practice (1 = highest loss).
How these figures were built. From the public websites of 31 medical practices in District of Columbia that we could read clearly. Each site was checked for seven things that decide whether a patient who can’t get through by phone still reaches the schedule. Dollar figures are estimates for a typical independent practice: our working figures for missed calls, no-shows, cancellations and overdue patients, adjusted for what each site offers and valued at the local front-desk wage (U.S. Bureau of Labor Statistics, May 2025). They are estimates, not measurements of any one practice. No practice is named on this page.