We analyzed 1,876 medical practices in Florida. A typical one is losing an estimated $108,600 to $181,200 a year. Florida ranks 42 of 51 states (1 = highest loss).
Online booking in Florida: 45%, 5% more than the national 40%. Front-desk time valued at $21.02 an hour, the Florida average.
| City | Practices | No online booking | Est. lost / month |
|---|---|---|---|
| Ormond Beach | 10 | 70% | $9,500–$15,800 |
| Vero Beach | 13 | 77% | $9,450–$15,750 |
| Pensacola | 14 | 93% | $9,400–$15,700 |
| Davie | 12 | 67% | $9,350–$15,550 |
| Jupiter | 19 | 74% | $9,300–$15,500 |
| Boca Raton | 43 | 70% | $9,300–$15,500 |
| Wellington | 13 | 46% | $9,300–$15,450 |
| Fort Myers | 21 | 67% | $9,250–$15,450 |
| Hollywood | 21 | 62% | $9,250–$15,450 |
| Miami | 107 | 74% | $9,250–$15,400 |
| Clermont | 12 | 58% | $9,250–$15,350 |
| Clearwater | 22 | 73% | $9,250–$15,400 |
| St Petersburg | 26 | 81% | $9,200–$15,350 |
| Naples | 38 | 71% | $9,200–$15,300 |
| Delray Beach | 24 | 75% | $9,200–$15,350 |
| New Port Richey | 15 | 67% | $9,200–$15,350 |
| Pembroke Pines | 21 | 48% | $9,200–$15,350 |
| Miami Beach | 14 | 71% | $9,200–$15,350 |
| Aventura | 14 | 79% | $9,200–$15,350 |
| Wesley Chapel | 24 | 21% | $9,150–$15,200 |
| Coral Gables | 19 | 53% | $9,150–$15,300 |
| South Miami | 18 | 61% | $9,150–$15,200 |
| Kissimmee | 18 | 61% | $9,150–$15,250 |
| Tampa | 88 | 53% | $9,150–$15,300 |
| Panama City | 13 | 54% | $9,150–$15,250 |
| Doral | 20 | 65% | $9,150–$15,250 |
| Zephyrhills | 15 | 0% | $9,100–$15,100 |
| Sarasota | 32 | 75% | $9,100–$15,150 |
| Port St Lucie | 11 | 64% | $9,100–$15,150 |
| Gainesville | 12 | 50% | $9,100–$15,100 |
| Palm Beach Gardens | 21 | 57% | $9,050–$15,100 |
| Hialeah | 22 | 55% | $9,050–$15,050 |
| Plantation | 11 | 55% | $9,050–$15,050 |
| Brandon | 19 | 21% | $9,000–$14,950 |
| Fort Lauderdale | 16 | 50% | $9,000–$15,000 |
| West Palm Beach | 28 | 54% | $9,000–$15,000 |
| Lutz | 11 | 73% | $9,000–$15,000 |
| Coral Springs | 15 | 47% | $8,950–$14,950 |
| Lakeland | 11 | 27% | $8,950–$14,850 |
| Orlando | 76 | 58% | $8,850–$14,750 |
| Bradenton | 35 | 57% | $8,850–$14,800 |
| Melbourne | 23 | 52% | $8,850–$14,700 |
| Tallahassee | 14 | 50% | $8,850–$14,800 |
| Boynton Beach | 16 | 50% | $8,800–$14,650 |
| Largo | 15 | 67% | $8,800–$14,650 |
| Winter Park | 17 | 71% | $8,800–$14,700 |
| Orange Park | 15 | 53% | $8,750–$14,600 |
| St Augustine | 19 | 42% | $8,700–$14,500 |
| Jacksonville | 121 | 25% | $8,600–$14,350 |
| Jacksonville Beach | 15 | 27% | $8,550–$14,250 |
Across 627 medical practices in these communities, a typical practice loses an estimated $9,050 to $15,100 a month, and 54% have no online booking. Towns where we analyzed fewer than 10 practices are counted in the Florida figures above.
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See your own practice’s numbers: free leak auditA typical medical practice in Florida loses an estimated $9,050 to $15,100 a month, based on 1,876 practices we analyzed. Front-desk time is valued at $21.02 an hour, the average for medical front-desk staff in Florida.
45% do, 5% more than the national figure of 40%. The option most often missing is a way to reach the office after hours (82% of websites lack it).
Florida ranks 42 of 51 for estimated monthly loss per typical medical practice (1 = highest loss).
How these figures were built. From the public websites of 1,876 medical practices in Florida that we could read clearly. Each site was checked for seven things that decide whether a patient who can’t get through by phone still reaches the schedule. Dollar figures are estimates for a typical independent practice: our working figures for missed calls, no-shows, cancellations and overdue patients, adjusted for what each site offers and valued at the local front-desk wage (U.S. Bureau of Labor Statistics, May 2025). They are estimates, not measurements of any one practice. No practice is named on this page.