We analyzed 9 medical practices in Hawaii. A typical one is losing an estimated $108,000 to $180,600 a year. Hawaii ranks 46 of 51 states (1 = highest loss).
Online booking in Hawaii: 56%, 16% more than the national 40%. Front-desk time valued at $22.50 an hour, the Hawaii average.
Towns where we analyzed fewer than 10 practices are counted in the Hawaii figures above.
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See your own practice’s numbers: free leak auditA typical medical practice in Hawaii loses an estimated $9,000 to $15,050 a month, based on 9 practices we analyzed. Front-desk time is valued at $22.50 an hour, the average for medical front-desk staff in Hawaii.
56% do, 16% more than the national figure of 40%. The option most often missing is a way to reach the office after hours (100% of websites lack it).
Hawaii ranks 46 of 51 for estimated monthly loss per typical medical practice (1 = highest loss).
How these figures were built. From the public websites of 9 medical practices in Hawaii that we could read clearly. Each site was checked for seven things that decide whether a patient who can’t get through by phone still reaches the schedule. Dollar figures are estimates for a typical independent practice: our working figures for missed calls, no-shows, cancellations and overdue patients, adjusted for what each site offers and valued at the local front-desk wage (U.S. Bureau of Labor Statistics, May 2025). They are estimates, not measurements of any one practice. No practice is named on this page.