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Idaho · October 2026

Idaho medical practices: what missed calls and empty slots cost

We analyzed 142 medical practices in Idaho. A typical one is losing an estimated $110,400 to $184,200 a year. Idaho ranks 19 of 51 states (1 = highest loss).

$9,200–$15,350estimated lost each month by a typical practice
54%of practice websites don’t offer real online booking
84%of practice websites don’t show a way to reach the office after hours

What patients can do on Idaho practice websites

Online booking
46%
A way to reach the office after hours
16%
Texting the office
23%
A chat or message box
19%
Office hours a patient can find
78%
New-patient forms online
89%
Tap-to-call on a phone
85%

Online booking in Idaho: 46%, 7% more than the national 40%. Front-desk time valued at $21.58 an hour, the Idaho average.

Cities in Idaho

CityPracticesNo online bookingEst. lost / month
Meridian2540%$9,250–$15,500
Boise3450%$9,200–$15,400

Smaller towns and rural Idaho

Across 83 medical practices in these communities, a typical practice loses an estimated $9,150 to $15,250 a month, and 59% have no online booking. Towns where we analyzed fewer than 10 practices are counted in the Idaho figures above.

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Questions

How much do medical practices in Idaho lose to missed calls and no-shows?

A typical medical practice in Idaho loses an estimated $9,200 to $15,350 a month, based on 142 practices we analyzed. Front-desk time is valued at $21.58 an hour, the average for medical front-desk staff in Idaho.

Do medical practices in Idaho offer online booking?

46% do, 7% more than the national figure of 40%. The option most often missing is a way to reach the office after hours (84% of websites lack it).

How does Idaho rank?

Idaho ranks 19 of 51 for estimated monthly loss per typical medical practice (1 = highest loss).

How these figures were built. From the public websites of 142 medical practices in Idaho that we could read clearly. Each site was checked for seven things that decide whether a patient who can’t get through by phone still reaches the schedule. Dollar figures are estimates for a typical independent practice: our working figures for missed calls, no-shows, cancellations and overdue patients, adjusted for what each site offers and valued at the local front-desk wage (U.S. Bureau of Labor Statistics, May 2025). They are estimates, not measurements of any one practice. No practice is named on this page.

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Missed-Patient Report · updated October 2026