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Kansas · October 2026

Kansas medical practices: what missed calls and empty slots cost

We analyzed 70 medical practices in Kansas. A typical one is losing an estimated $112,800 to $188,400 a year. Kansas ranks 4 of 51 states (1 = highest loss).

$9,400–$15,700estimated lost each month by a typical practice
80%of practice websites don’t offer real online booking
77%of practice websites don’t show a way to reach the office after hours

What patients can do on Kansas practice websites

Online booking
20%
A way to reach the office after hours
23%
Texting the office
23%
A chat or message box
16%
Office hours a patient can find
70%
New-patient forms online
79%
Tap-to-call on a phone
83%

Online booking in Kansas: 20%, 20% fewer than the national 40%. Front-desk time valued at $20.75 an hour, the Kansas average.

Cities in Kansas

CityPracticesNo online bookingEst. lost / month
Overland Park1182%$9,450–$15,750
Wichita1765%$9,300–$15,450

Smaller towns and rural Kansas

Across 42 medical practices in these communities, a typical practice loses an estimated $9,450 to $15,750 a month, and 86% have no online booking. Towns where we analyzed fewer than 10 practices are counted in the Kansas figures above.

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Questions

How much do medical practices in Kansas lose to missed calls and no-shows?

A typical medical practice in Kansas loses an estimated $9,400 to $15,700 a month, based on 70 practices we analyzed. Front-desk time is valued at $20.75 an hour, the average for medical front-desk staff in Kansas.

Do medical practices in Kansas offer online booking?

20% do, 20% fewer than the national figure of 40%. The option most often missing is a chat or message box (84% of websites lack it).

How does Kansas rank?

Kansas ranks 4 of 51 for estimated monthly loss per typical medical practice (1 = highest loss).

How these figures were built. From the public websites of 70 medical practices in Kansas that we could read clearly. Each site was checked for seven things that decide whether a patient who can’t get through by phone still reaches the schedule. Dollar figures are estimates for a typical independent practice: our working figures for missed calls, no-shows, cancellations and overdue patients, adjusted for what each site offers and valued at the local front-desk wage (U.S. Bureau of Labor Statistics, May 2025). They are estimates, not measurements of any one practice. No practice is named on this page.

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Missed-Patient Report · updated October 2026