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Maine · October 2026

Maine medical practices: what missed calls and empty slots cost

We analyzed 61 medical practices in Maine. A typical one is losing an estimated $110,400 to $184,200 a year. Maine ranks 20 of 51 states (1 = highest loss).

$9,200–$15,350estimated lost each month by a typical practice
46%of practice websites don’t offer real online booking
87%of practice websites don’t show a way to reach the office after hours

What patients can do on Maine practice websites

Online booking
54%
A way to reach the office after hours
13%
Texting the office
11%
A chat or message box
25%
Office hours a patient can find
38%
New-patient forms online
72%
Tap-to-call on a phone
80%

Online booking in Maine: 54%, 14% more than the national 40%. Front-desk time valued at $23.08 an hour, the Maine average.

Cities in Maine

CityPracticesNo online bookingEst. lost / month
Portland1724%$9,100–$15,150

Smaller towns and rural Maine

Across 44 medical practices in these communities, a typical practice loses an estimated $9,250 to $15,450 a month, and 55% have no online booking. Towns where we analyzed fewer than 10 practices are counted in the Maine figures above.

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Questions

How much do medical practices in Maine lose to missed calls and no-shows?

A typical medical practice in Maine loses an estimated $9,200 to $15,350 a month, based on 61 practices we analyzed. Front-desk time is valued at $23.08 an hour, the average for medical front-desk staff in Maine.

Do medical practices in Maine offer online booking?

54% do, 14% more than the national figure of 40%. The option most often missing is texting the office (89% of websites lack it).

How does Maine rank?

Maine ranks 20 of 51 for estimated monthly loss per typical medical practice (1 = highest loss).

How these figures were built. From the public websites of 61 medical practices in Maine that we could read clearly. Each site was checked for seven things that decide whether a patient who can’t get through by phone still reaches the schedule. Dollar figures are estimates for a typical independent practice: our working figures for missed calls, no-shows, cancellations and overdue patients, adjusted for what each site offers and valued at the local front-desk wage (U.S. Bureau of Labor Statistics, May 2025). They are estimates, not measurements of any one practice. No practice is named on this page.

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Missed-Patient Report · updated October 2026