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North Dakota · October 2026

North Dakota medical practices: what missed calls and empty slots cost

We analyzed 21 medical practices in North Dakota. A typical one is losing an estimated $110,400 to $183,600 a year. North Dakota ranks 24 of 51 states (1 = highest loss).

$9,200–$15,300estimated lost each month by a typical practice
62%of practice websites don’t offer real online booking
90%of practice websites don’t show a way to reach the office after hours

What patients can do on North Dakota practice websites

Online booking
38%
A way to reach the office after hours
10%
Texting the office
19%
A chat or message box
29%
Office hours a patient can find
81%
New-patient forms online
76%
Tap-to-call on a phone
81%

Online booking in North Dakota: 38%, about the same as the national 40%. Front-desk time valued at $22.22 an hour, the North Dakota average.

Cities in North Dakota

CityPracticesNo online bookingEst. lost / month
Fargo1155%$9,050–$15,100

Smaller towns and rural North Dakota

Across 10 medical practices in these communities, a typical practice loses an estimated $9,300 to $15,550 a month, and 70% have no online booking. Towns where we analyzed fewer than 10 practices are counted in the North Dakota figures above.

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Questions

How much do medical practices in North Dakota lose to missed calls and no-shows?

A typical medical practice in North Dakota loses an estimated $9,200 to $15,300 a month, based on 21 practices we analyzed. Front-desk time is valued at $22.22 an hour, the average for medical front-desk staff in North Dakota.

Do medical practices in North Dakota offer online booking?

38% do, about the same as the national figure of 40%. The option most often missing is a way to reach the office after hours (90% of websites lack it).

How does North Dakota rank?

North Dakota ranks 24 of 51 for estimated monthly loss per typical medical practice (1 = highest loss).

How these figures were built. From the public websites of 21 medical practices in North Dakota that we could read clearly. Each site was checked for seven things that decide whether a patient who can’t get through by phone still reaches the schedule. Dollar figures are estimates for a typical independent practice: our working figures for missed calls, no-shows, cancellations and overdue patients, adjusted for what each site offers and valued at the local front-desk wage (U.S. Bureau of Labor Statistics, May 2025). They are estimates, not measurements of any one practice. No practice is named on this page.

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Missed-Patient Report · updated October 2026