We analyzed 229 medical practices in Utah. A typical one is losing an estimated $107,400 to $179,400 a year. Utah ranks 49 of 51 states (1 = highest loss).
Online booking in Utah: 47%, 7% more than the national 40%. Front-desk time valued at $21.45 an hour, the Utah average.
| City | Practices | No online booking | Est. lost / month |
|---|---|---|---|
| St George | 17 | 65% | $9,200–$15,350 |
| Salt Lake City | 26 | 54% | $9,100–$15,250 |
| Sandy | 13 | 69% | $9,000–$15,000 |
| Ogden | 16 | 31% | $8,600–$14,400 |
Across 157 medical practices in these communities, a typical practice loses an estimated $8,900 to $14,900 a month, and 53% have no online booking. Towns where we analyzed fewer than 10 practices are counted in the Utah figures above.
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See your own practice’s numbers: free leak auditA typical medical practice in Utah loses an estimated $8,950 to $14,950 a month, based on 229 practices we analyzed. Front-desk time is valued at $21.45 an hour, the average for medical front-desk staff in Utah.
47% do, 7% more than the national figure of 40%. The option most often missing is a way to reach the office after hours (93% of websites lack it).
Utah ranks 49 of 51 for estimated monthly loss per typical medical practice (1 = highest loss).
How these figures were built. From the public websites of 229 medical practices in Utah that we could read clearly. Each site was checked for seven things that decide whether a patient who can’t get through by phone still reaches the schedule. Dollar figures are estimates for a typical independent practice: our working figures for missed calls, no-shows, cancellations and overdue patients, adjusted for what each site offers and valued at the local front-desk wage (U.S. Bureau of Labor Statistics, May 2025). They are estimates, not measurements of any one practice. No practice is named on this page.