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Wisconsin · October 2026

Wisconsin medical practices: what missed calls and empty slots cost

We analyzed 72 medical practices in Wisconsin. A typical one is losing an estimated $113,400 to $189,600 a year. Wisconsin ranks 3 of 51 states (1 = highest loss).

$9,450–$15,800estimated lost each month by a typical practice
63%of practice websites don’t offer real online booking
90%of practice websites don’t show a way to reach the office after hours

What patients can do on Wisconsin practice websites

Online booking
38%
A way to reach the office after hours
10%
Texting the office
7%
A chat or message box
15%
Office hours a patient can find
58%
New-patient forms online
72%
Tap-to-call on a phone
86%

Online booking in Wisconsin: 38%, about the same as the national 40%. Front-desk time valued at $23.64 an hour, the Wisconsin average.

Smaller towns and rural Wisconsin

Across 72 medical practices in these communities, a typical practice loses an estimated $9,450 to $15,800 a month, and 63% have no online booking. Towns where we analyzed fewer than 10 practices are counted in the Wisconsin figures above.

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Questions

How much do medical practices in Wisconsin lose to missed calls and no-shows?

A typical medical practice in Wisconsin loses an estimated $9,450 to $15,800 a month, based on 72 practices we analyzed. Front-desk time is valued at $23.64 an hour, the average for medical front-desk staff in Wisconsin.

Do medical practices in Wisconsin offer online booking?

38% do, about the same as the national figure of 40%. The option most often missing is texting the office (93% of websites lack it).

How does Wisconsin rank?

Wisconsin ranks 3 of 51 for estimated monthly loss per typical medical practice (1 = highest loss).

How these figures were built. From the public websites of 72 medical practices in Wisconsin that we could read clearly. Each site was checked for seven things that decide whether a patient who can’t get through by phone still reaches the schedule. Dollar figures are estimates for a typical independent practice: our working figures for missed calls, no-shows, cancellations and overdue patients, adjusted for what each site offers and valued at the local front-desk wage (U.S. Bureau of Labor Statistics, May 2025). They are estimates, not measurements of any one practice. No practice is named on this page.

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Missed-Patient Report · updated October 2026