We analyzed 302 medical practices in Ohio. A typical one is losing an estimated $110,400 to $183,600 a year. Ohio ranks 25 of 51 states (1 = highest loss).
Online booking in Ohio: 38%, about the same as the national 40%. Front-desk time valued at $21.48 an hour, the Ohio average.
| City | Practices | No online booking | Est. lost / month |
|---|---|---|---|
| Columbus | 23 | 70% | $9,250–$15,450 |
| Cincinnati | 20 | 65% | $9,100–$15,200 |
| Dayton | 17 | 24% | $9,000–$15,050 |
| Cleveland | 14 | 93% | $8,950–$14,950 |
Across 228 medical practices in these communities, a typical practice loses an estimated $9,200 to $15,350 a month, and 61% have no online booking. Towns where we analyzed fewer than 10 practices are counted in the Ohio figures above.
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See your own practice’s numbers: free leak auditA typical medical practice in Ohio loses an estimated $9,200 to $15,300 a month, based on 302 practices we analyzed. Front-desk time is valued at $21.48 an hour, the average for medical front-desk staff in Ohio.
38% do, about the same as the national figure of 40%. The option most often missing is a chat or message box (83% of websites lack it).
Ohio ranks 25 of 51 for estimated monthly loss per typical medical practice (1 = highest loss).
How these figures were built. From the public websites of 302 medical practices in Ohio that we could read clearly. Each site was checked for seven things that decide whether a patient who can’t get through by phone still reaches the schedule. Dollar figures are estimates for a typical independent practice: our working figures for missed calls, no-shows, cancellations and overdue patients, adjusted for what each site offers and valued at the local front-desk wage (U.S. Bureau of Labor Statistics, May 2025). They are estimates, not measurements of any one practice. No practice is named on this page.